RETURNS

At Glow Essential Products, your satisfaction is our guarantee. If for any reason you are not completely satisfied with the products purchased from Us, you may return the unused portion for exchange or refund (we’ll even pay for the return shipping fee).

FREE SHIPPING RETURNS

If you would like to return or exchange a product(s) purchased  Online, and enjoy free shipping on your return package, please follow the four easy steps below.

1. EMAIL US sales@glow-essentials.co.za

Our Online Service Team will provide a pre-paid return label via email.

2. PRINT IT

Print the label from your email. Complete the Return Merchandise/Exchange section on the back of the invoice included with your order. Please check the appropriate box if the item was a gift.

3. PACK IT

Carefully pack items into the box and include the completed invoice. Seal the box and affix the prepaid label to the outside.

4. SHIP IT

We will then arrange our courier to come collect the parcel from you and then when the parcel arrives at our warehouse we will inspect it and then arrange for a refund/exchange